![]() To ensure quick processing of your refund, in your refund request you should include personal information like your email address, premium access code, and the order number for the transaction. Refund policy: All premium subscribers can request a refund within 45 days from the purchase date.They claim not to disclose any sensitive personal data with third-parties. Betternet collects certain information by serving you cookies. They may collect personal information such as your name, email address, IP address, username, or unique mobile IP. Privacy policy: All the personal information that is disclosed with Betternet will only be used to improve their services, send notifications and updates, troubleshoot, and for product advertising.Betternet seems to have decent customer protection policies: Their premium version doesn’t have bandwidth limitations.Īpart from having a solid customer support service, a top VPN provider is expected to have established protective customer policies. Limited bandwidth: Their free version has bandwidth limitations which allows users to use up to 500 mb per day. ![]() This protocol is strictly focused on the performance of VPN data transport. Catapult hydra protocol: Catapult hydra is a proprietary protocol developed by AnchorFree and used by Betternet.Up to six devices: Betternet allows you to connect six devices to a single premium account simultaneously. ![]()
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